At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that’s critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future.
Department Overview
The Software Enterprise Sales team is a group within Motorola Solutions, Inc. that provides industry-leading, Next Generation Citizen Engagement, 9-1-1 Call Taking, Computer Aided Dispatch, Records Management, Jail Management, Public Service 3-1-1, and Analytics software applications to the Public Safety and Public Service markets. No other company has the breadth and depth of technology and experience to deliver end-to-end public safety applications and mission-critical voice and data communications systems.
Job Description
The Renewal Sales organization is a critical part of the Command Center Software Sales organization at Motorola Solutions. Our mission is to secure a continuous revenue stream by ensuring the timely and successful renewal of contracts and subscriptions. We are dedicated to maximizing customer lifetime value by tracking upcoming renewals and proactively engaging with clients. We are driven by data-centric insights, utilizing CRM and analytics tools to forecast renewals, identify upsell and cross-sell opportunities, and contribute to the company's overall growth and profitability.
Responsibilities:
Develop, implement and streamline a renewal motion that allows for the timely execution of the subscription and service contract.
Develop and maintain a renewal opportunity pipeline
Track, forecast, and drive software sales renewals in collaboration with the Sales teams and end customers
Identify upsell and cross-sell opportunities as renewal contracts are created to drive additional revenue
Engage with Go-to-Market teams to understand new subscription offers and synergies with existing product lines
Work with internal tools like Configure, Price, Quote, and Quote to Service Contract to develop pricing proposals for customer renewals
Identify, consolidate, and co-term separate contracts, where appropriate
Work with Sales and Channel Partners to identify and resolve any missing or incorrect contract information
Ensure CRM data integrity, including accurate opportunity information, customer contract details & documentation
Responsible for creating and updating customer renewal opportunities in Salesforce
Analyze data and support the executive management team by providing renewal metrics, including but not limited to Net Retention, Gross Retention, Churn, etc.
Provide support as needed in weekly renewal meetings
Provide excellent customer service throughout the order process
Continually evaluating processes and looking for opportunities to improve & find efficiencies
This is a unique opportunity to work in close collaboration with several different MSI departments in the Public Safety space, including Sales, Partner/Channels, Product, Customer Success, and Finance teams.
Qualifications:
Bachelor's Degree + 2 years of experience in contracts, presales, sales, public safety or military
OR 4+ years of experience in contracts, presales, sales, public safety or military
Highly organized and resourceful with exceptional time management skills
Demonstrated ability to consistently work within fixed timeframes and provide accurate/high-quality deliverables
Ability to continually qualify the strength and viability of opportunities throughout a dynamic sales process is crucial
Familiar with CRM (Customer Relationship Management) upkeep, management, forecasting, and maintenance of sales pipeline activities
Location/Travel:
Travel anticipated to be 10-25%
Target Base Salary Range: $60,000 to $65,000 USD
Consistent with Motorola Solutions values and applicable law, we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate candidate.
#LI-KF2
Basic Requirements
Bachelor's Degree + 2 years of experience in contracts, presales, sales, public safety or military
OR 4+ years of experience in contracts, presales, sales, public safety or military
Travel Requirements
Under 25%
Relocation Provided
None
Position Type
Experienced
Referral Payment Plan
Yes
Our U.S. Benefits include:
Incentive Bonus Plans
Medical, Dental, Vision benefits
401K with Company Match
10 Paid Holidays
Generous Paid Time Off Packages
Employee Stock Purchase Plan
Paid Parental & Family Leave
and more!
EEO Statement
Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic.
We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team.
We’re committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please complete this Reasonable Accommodations Form so we can assist you.
Company Description:
At Motorola Solutions, we create technologies our customers refer to as their lifeline. Our technology
platforms in communications, software, video and services help our customers work safely and more efficiently.
Whether it's helping firefighters see through smoke, enabling police officers to see around street corners, or
reliably keeping the lights on in homes and businesses around the world, our work supports those who put their lives
on the line to keep us safe. Bring your passion, potential and talents to Motorola Solutions, and help
us usher in a new era in public safety and security.
