Information Technology, Military, Executive Management
Job Description
Project Delivery Manager
Our Deloitte Customer team empowers organizations to build deeper relationships with customers through innovative strategies, advanced analytics, Generative AI, transformative technologies, and creative design. We can enhance customer experiences and drive sustained growth and customer value creation and capture, through customer and commercial strategies, digital products and innovation, marketing, commerce, sales, and service. We are a team of strategists, data scientists, operators, creatives, designers, engineers, and architects. Our team balances business strategy, technology, creativity, and ongoing managed services to solve the biggest problems that affect customers, partners, constituents, and the workforce.
Work you'll do
As a Project Delivery Manager on the project, you will:
Lead day-to-day delivery across workstreams related to systems implementation, operations and maintenance, help desk operations, and application development and maintenance.
Manage team deliverables and work closely with team members to resolve issues, remove blockers, and keep work on track.
Review work products for quality, accuracy, and alignment with client requirements, project standards, and delivery timelines.
Serve as a hands-on leader with deep knowledge of the client environment, application landscape, and overall project scope.
Monitor production support, database health, incident/problem resolution, and deployment/release activities across environments to help ensure system stability.
Coordinate with application, infrastructure, and operations teams to manage changes, outages, dependencies, risks, and stakeholder communications.
The Team
Deloitte's Government & Public Services (GPS) practice - our people, ideas, technology and outcomes - is designed for impact. Serving federal, state, & local government clients as well as public higher education institutions, our team of professionals brings fresh perspective to help clients anticipate disruption, reimagine the possible, and fulfill their mission promise.
Our Human Services Transformation offering delivers large, complex systems development and transformation projects to Human Service agencies across federal, state, and local government agencies.
The Project Delivery Talent Model is designed for professionals with specialized skills that align to a current client need. Team members focus on delivering services to clients, without additional expectations related to business development or promotion. Their employment is tied to their role on a project, and they are eligible for a benefits package that is competitive for project delivery-focused professionals.
Qualifications
Required:
Bachelor's degree in Computer Science, Information Systems, Engineering, or a related technical field.
5+ years of experience supporting or enhancing state public assistance / eligibility systems.
5+ years of hands-on experience with COBOL development and maintenance and working in IBM mainframe environments and legacy enterprise infrastructure.
5+ years of experience with MVS/OS/390 environments and related tools/technologies, including DB2 (v8/v9/v10), IBM DB2 Admin, ERwin Data Modeler, SPUFI, QMF, CICS, TSO, and ISPF.
Ability to travel 0 - 25%, on average, based on the work you do and the clients and industries/sectors you serve
Limited immigration sponsorship may be available
Preferred:
Ability to manage small- to mid-sized engagements or workstreams and lead multiple team members with confidence.
Experience assisting with proposal development and supporting business development activities.
Experience participating in team-based problem-solving efforts to address client issues and drive practical solutions.
Experience using ServiceNow, JIRA, and OPC to support incident tracking, workflow management, issue resolution, and delivery coordination.
