Job Title: Configuration Support Specialist (PLM/SKUs)
Company Name:
Nintendo of America
Location:
Redmond, WA
Position Type:
Full Time
Post Date:
03/13/2026
Expire Date:
04/21/2026
Job Categories:
Arts, Entertainment, and Media, Engineering, Franchising, Environmental, Video Game Development
Job Description
Configuration Support Specialist (PLM/SKUs)
Nintendo of America
About Nintendo of America: From the launch of the Nintendo Entertainment System™ more than 30 years ago, Nintendo’s mission has been to create smiles through unique entertainment experiences. Here at Nintendo of America Inc., we deliver on this mission by partnering closely with Nintendo Co., Ltd., to bring Nintendo’s iconic and cherished franchises including Mario™, Donkey Kong™, The Legend of Zelda™, Metroid™, Animal Crossing™, Pikmin™ and Splatoon™ across the Americas through our video games, hardware systems, and collaborations with partners on a range of other entertainment initiatives like feature films and theme parks.
We are an equal opportunity employer offering a welcoming and inclusive environment in service to one another, our products, and the diverse consumers and communities we call home. For more information about Nintendo, please visit the company’s website at https://www.nintendo.com/.
Team Summary: Within NOA’s Inventory Operations & Applications department, this role provides specialized technical product and systems configuration management in support of Nintendo’s finished goods and merchandise as well as repair and refurbishment programs. Primary job duty is creating part numbers or SKUs.
DESCRIPTION OF DUTIES
Collaborates with customers such as Engineers, Design, and Technical Services to define and develop product and part specifications
Assesses impacts related to product changes and coordinates the change management planning and implementation efforts to address impacts
Coordinates remediation of issues and gains stakeholder alignment to standards and guidelines; ensures requirements are met in a timely manner
Initiates Agile system requests to update or create Engineering Specifications, Part Numbers, BOMs, and Oracle EBS system changes
Controls changes to product structure throughout its lifecycle and effectively communicates changes to released documentation
Leads Technical Services product configuration planning and change control implementation meetings and projects
Develops part approval workflows and manages part requests and approval process flow; identifies and resolves process issues
Serves as department liaison regarding technical product support with internal and external customers
Tracks and reports key performance indicators and other metrics to drive improvements
SUMMARY OF REQUIREMENTS
3 to 5 years of related experience required
Bachelor’s degree in a related field, or equivalent combination of education and experience, technical degree or equivalent work experience
Knowledge and understanding of the product life cycle
Experience with part configuration, process documentation, Bill of Materials (BOM), and/or creating SKUs or part numbers
Strong attention to detail
This position includes the base pay range listed below, potential for a semi-annual discretionary performance bonus, and a comprehensive benefits package that includes medical, dental, vision, 401(k), and paid time off.
Company Description:
Nintendo is a global leader in interactive entertainment, creating memorable experiences through iconic franchises like Mario, Zelda, and Pokemon. We are committed to putting smiles on the faces of everyone we touch.
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